FAQ

No, we do not sell our products directly. We sell our gear worldwide with the help of our partners. To find the dealer or agent closest to you which sell our products, check out the Find Your Dealer page.

Through our dealers. You can find the closest one to you from the Dealer Locator on our website, This locator makes it possible for you to know exactly where to find the shop which has the products you need!

We do not ship to any customers. Please check our Dealer Locator to find a shop closest to you in your country or nearby.

Get in touch with your local Dealer or PLKB seller to see if they would like someone to help them share and promote our brand!

The PLKB Team is always looking to recruit new riders from all over the globe to spread the #neverstopplaying spirit! Just fill out the form on the Join The Team page, tell us more about yourself and why you love our sport and we'll be in contact.

We will let you know when we have Trainee-ship and Internship positions available soon.

YES! We are looking for a super marketing intern who can support us! Find more about our internship here

To become a PLKB Dealer go check out our page Become a Dealer and fill out the form on the right! Please try and be as specific as possible to make our task easier!

Warranty covers our products for a period of six (6) months from the date of purchase by the original retail customer

The warranty is valid during the 6 months period from purchase and when the product is solely used for designated purposes e.g.: kiteboarding on water (does not apply to any product used for rental and/ or teaching purposes).

1. The warranty is solely for the benefit of the original retail purchaser ; 2. PLKB will make the final warranty determination, which may require inspection and/or photos of the equipment ; 3. If a product is deemed to be defective by PLKB, the warranty covers the repair or replacement of the defective product only ; 4. The warranty is voided if any unauthorized repair, change or modification has been made to any part of the equipment, or if the product is used in combination with non-PLKB products, causing damage or failure ; 5. The warranty for any repaired or replaced equipment takes effect from the date of the original purchase only ; 6. There are no warranties which extend beyond the warranty specified

To make a warranty claim check out our Warranty Request page and fill out the form on the right. Please try and be as specific as possible to make our task of helping you easier!

This privacy policy sets out how this website uses and protects any information that you give us when you use this website. We are committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Check out the page Privacy Policy to know more.

Are you not seeing your question listed above? Then contact us directly using the form on the Contact Us page, or send us an email to info@equipe-trading.com

Look at this download page to find all information you need.